
一 | New Delhi, Oct 17 (UNI) Senior lawyer, Dushyant Dave, appearing for the victims in the Lakhimpur Kheri case, told the Supreme Court on Monday there are clear indications that the act was "premeditated", and pleaded that the main accused, Union Minister Ajay Mishra's son Ashish Mishra should not be granted bail in the case.
"There are clear indications that the act was premeditated. The Trial courts in the State of Uttar Pradesh had found it was premeditated. Five people were killed. He be permitted to bring the trial court judgement on record," Dave told the Supreme Court's two-judge bench, headed by Justice B R Gavai.
Mukul Rohatgi, former Attorney General (AG) and senior criminal lawyer appearing for Ashish Mishra, opposed the contentions of Dave and said it was not premeditated. "The killing was not at at all premeditated. It is incorrect," Rohatgi argued before the Supreme Court.
The State of Uttar Pradesh Monday sought more time to file its response in the case, for which, the Supreme Court granted two weeks time and posted the matter for further hearing to November 7.
The prime accused, Ashish Mishra, had moved the Supreme Court in the Lakhimpur Kheri violence case and sought bail in it.
The apex court had already issued notice to the Uttar Pradesh government and sought its reply after hearing the bail plea filed by Ashish Mishra, accused in Lakhimpur Kheri farmers' mowing down by vehicle incident.
Mishra was denied bail by the Allahabad high court on July 26, after which he knocked the doors of the Supreme Court in August last week, seeking relief and bail.
There is no possibility of hampering and tempering with the prosecution witnesses. 98 witnesses and their family members have been provided gunners including the barricading of police at their residence under the CCTV camera," Mishra, in his appeal filed before the Supreme Court said.
Mishra was arrested on October last year, and the charge sheet filed in the case claimed the killing to be "pre planned".
The prosecution said Mishra came in a SUV along with a convoy of three-four cars on October 3, last year, and allegedly mowed down protesting farmers against the now repealed farm laws, gathered to protest against it.
UNI XC SY。

二 | 很多消费者有这样的经历,网购出了问题想退货,翻遍App都找不到人工客服入口;对着AI客服发送“转人工”,它却只会循环回复“我理解您的心情”。

三 | 9月1日起,我国首个聚焦人工客服与智能客服协同机制的国家标准《顾客联络服务 人工与智能客户服务协同要求》将落地实施。(据央视新闻8月22日报道)凭借全天候响应、低成本运维的优势,AI客服已全面融入电商、出行、通信等各类生活服务场景,既帮助企业降本增效,也为消费者带来了便捷高效的基础服务体验。然而,一些短板也随之凸显。今年上半年,售后服务问题占全国消协组织受理投诉的26.79%,其中AI客服应用场景随意扩大、虚假承诺和人工接入困难问题尤为突出,给消费者造成很大困扰。

四 | 这些问题的背后,是企业过度压缩服务成本的短视行为。有的刻意让AI客服跟用户兜圈子,消耗用户的精力和耐心;有的在AI客服作出虚假承诺后,以“算法生成”为由推卸责任。本应作为沟通桥梁的AI客服,反而成了阻碍沟通的围墙,损害消费者合法权益,也透支企业信誉。这些问题之所以产生,很重要的一个原因就是缺乏相关的统一规范。此次新国标精准填补了行业规范空白,明确规定当用户需人工介入时,要能顺利找到人工客服:入口要清晰,不能层层隐藏;分工要科学,简单的问题交给AI,复杂的纠纷及时交给人工;做好人机的切换,达到条件系统要自动流转到人工。新国标落地后,将成为相关部门监管的重要参照,为行业划定了服务底线,引导企业平衡降本与服务质量,推动客服体系转向人机合理分工、协同运作。

五 | AI客服无法完全替代有温度、有思考的人工服务。复杂的消费纠纷、棘手的维权诉求,终究需要人工客服介入妥善解决。新国标让“一键转人工”从消费者的美好期盼,变成企业必须恪守的硬性服务底线。这并非束缚技术创新,而是以制度规范纠正行业乱象,让人机协同真正服务于消费者,为交易顺畅、行业发展营造更好的环境。

六 | (王 艺)。
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